/* ==========================================================================
   Alamo app design system (v28). Loaded after styles.css, ONLY on /crm and /portal
   pages (appShell) and the transcript viewer. Public marketing + apply flow never
   load this file, so they cannot be affected.
   Tokens -> base -> shell -> components -> contact center -> responsive.
   ========================================================================== */
body.is-app{
  --navy:#0b1f3a; --navy-2:#13305a; --gold:#c8962e; --gold-2:#e6b955; --gold-ink:#7a5410;
  --ink:#0f1b2d; --ink-2:#344256; --mut:#5d6b80; --line:#e3e8f0; --line-2:#eef1f6;
  --bg:#f3f5f9; --surface:#fff; --surface-2:#f8fafc;
  --ok:#17744a; --ok-bg:#e6f4ec; --warn:#8a5a00; --warn-bg:#fdf3dc; --bad:#b3261e; --bad-bg:#fdeceb;
  --info:#2257a8; --info-bg:#e7effb; --vio:#5b3aa8; --vio-bg:#efe9fb;
  --r-sm:8px; --r:12px; --r-lg:16px;
  --sh-1:0 1px 2px rgba(15,27,45,.05);
  --sh-2:0 1px 2px rgba(15,27,45,.06),0 8px 24px -8px rgba(15,27,45,.10);
  --sh-3:0 12px 40px -8px rgba(15,27,45,.22);
  --bar-h:60px;
  --ring:0 0 0 3px rgba(200,150,46,.28);
  --t:.16s cubic-bezier(.2,.7,.2,1);
  font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;
  font-feature-settings:"cv11","ss01","tnum" 0;
  font-size:14px; line-height:1.5; color:var(--ink); background:var(--bg);
  -webkit-font-smoothing:antialiased; text-rendering:optimizeLegibility;
}
body.is-app *{scrollbar-width:thin;scrollbar-color:#c5ccd8 transparent}
body.is-app ::selection{background:#f3dfae}
body.is-app a{color:inherit;transition:color var(--t),background var(--t),border-color var(--t),box-shadow var(--t)}
body.is-app :focus-visible{outline:2px solid var(--gold);outline-offset:2px;border-radius:6px}
body.is-app .sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
body.is-app .mut,body.is-app .muted{color:var(--mut)}
body.is-app h1,body.is-app h2,body.is-app h3,body.is-app h4{letter-spacing:-.01em}

/* ---------- shell ---------- */
body.is-app .app-shell{grid-template-columns:244px minmax(0,1fr);background:var(--bg)}
body.is-app .app-side{
  background:linear-gradient(180deg,#09182d 0%,#0b1f3a 60%,#0e2646 100%);
  padding:18px 12px 14px; border-right:1px solid rgba(255,255,255,.04);
}
body.is-app .app-side .side-logo{margin:2px 0 14px 6px}
body.is-app .app-side img{height:30px;border-radius:8px;padding:4px 9px;box-shadow:0 1px 0 rgba(255,255,255,.4) inset}
body.is-app .app-side .brand{margin:0 0 6px 10px;font-size:10px;letter-spacing:.16em;color:var(--gold-2);font-weight:700;opacity:.9}
body.is-app .nav-group{margin:16px 0 4px 12px;font-size:10px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;color:#6f86a6}
body.is-app .app-side .side-nav{gap:1px}
body.is-app .app-side a{padding:8px 10px;border-radius:9px;font-size:13.5px;font-weight:550;gap:11px;color:#b6c3d6;position:relative}
body.is-app .app-side a .nav-ico{width:18px;height:18px;opacity:.7}
body.is-app .app-side a:hover{background:rgba(255,255,255,.06);color:#fff}
body.is-app .app-side a.on{background:rgba(255,255,255,.09);color:#fff;box-shadow:none}
body.is-app .app-side a.on::before{content:"";position:absolute;left:-12px;top:8px;bottom:8px;width:3px;border-radius:0 3px 3px 0;background:var(--gold)}
body.is-app .app-side a.on .nav-ico,body.is-app .app-side a:hover .nav-ico{color:var(--gold-2);opacity:1}
body.is-app .nav-badge{margin-left:auto;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--gold);color:#1d1503;font-size:11px;font-weight:800;display:inline-flex;align-items:center;justify-content:center}
body.is-app .app-side .side-foot{border-top:1px solid rgba(255,255,255,.07);padding-top:12px;margin-top:16px}
body.is-app .who-chip .av{background:linear-gradient(135deg,#e6b955,#c8962e);color:#1d1503}
body.is-app .app-bar{
  height:var(--bar-h);padding:0 28px;background:rgba(255,255,255,.82);border-bottom:1px solid var(--line);
  backdrop-filter:saturate(1.6) blur(14px);-webkit-backdrop-filter:saturate(1.6) blur(14px);gap:14px;
}
body.is-app .app-bar h1{font-size:17px;font-weight:650;color:var(--ink);letter-spacing:-.015em;overflow:hidden;text-overflow:ellipsis;max-width:46vw}
body.is-app .top-search{max-width:380px}
body.is-app .top-search input{padding-left:36px;height:36px;border-radius:10px;background:var(--surface-2);border:1px solid var(--line);font-size:13.5px;transition:all var(--t)}
body.is-app .top-search input:focus{background:#fff;border-color:#d9b867;box-shadow:var(--ring);outline:none}
body.is-app .who .av,body.is-app .av{background:linear-gradient(135deg,#17335c,#0b1f3a);color:#fff;font-weight:700;letter-spacing:.02em}
body.is-app .who .av{width:32px;height:32px}
body.is-app .who-meta b{font-size:13px;font-weight:600}
body.is-app .app-body{padding:24px 28px 56px;max-width:1560px;width:100%;margin:0 auto}
body.is-app .crumb{margin:0 0 12px;font-size:13px}
body.is-app .crumb a{color:var(--mut);font-weight:550}
body.is-app .crumb a:hover{color:var(--ink)}

/* ---------- surfaces ---------- */
body.is-app .panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-lg);box-shadow:var(--sh-1);padding:20px}
body.is-app .panel h3{font-size:14px;font-weight:650;color:var(--ink);margin:0 0 14px;letter-spacing:-.01em}
body.is-app .panel p{color:var(--ink-2)}
body.is-app .panel a:not(.btn):not(.pill){color:var(--navy);font-weight:600;text-decoration:none}
body.is-app .panel a:not(.btn):not(.pill):hover{color:var(--gold-ink);text-decoration:underline;text-underline-offset:3px}
body.is-app .kpi{border-radius:var(--r-lg);border:1px solid var(--line);box-shadow:var(--sh-1);padding:16px 18px}
body.is-app .kpi-label{font-size:11px;letter-spacing:.06em;font-weight:650}
body.is-app .kpi b{font-size:26px;font-weight:650;letter-spacing:-.02em;font-variant-numeric:tabular-nums}
body.is-app a.kpi-link:hover{border-color:#cdd5e2;box-shadow:var(--sh-2);transform:translateY(-1px)}
body.is-app a.kpi-link.on{border-color:var(--navy);box-shadow:0 0 0 1px var(--navy),var(--sh-2)}
body.is-app .kpi-ico{border-radius:9px}

/* ---------- buttons ---------- */
body.is-app .btn{font-family:inherit;font-weight:600;font-size:13.5px;border-radius:10px;min-height:38px;padding:8px 16px;border:1px solid transparent;transition:all var(--t);cursor:pointer;text-decoration:none;letter-spacing:-.005em}
body.is-app .btn.sm{min-height:34px;padding:6px 12px;font-size:13px;border-radius:9px}
body.is-app .btn.gold,body.is-app .panel a.btn.gold{background:linear-gradient(180deg,#e0ab42,#c8962e);color:#1d1503;border-color:#b98322;box-shadow:0 1px 0 rgba(255,255,255,.35) inset,0 1px 2px rgba(120,80,0,.25)}
body.is-app .btn.gold:hover{background:linear-gradient(180deg,#e8b64d,#cf9d33);transform:translateY(-1px);box-shadow:0 1px 0 rgba(255,255,255,.4) inset,0 6px 14px -4px rgba(150,100,0,.4)}
body.is-app .btn.navyb,body.is-app .panel a.btn.navyb{background:var(--navy);color:#fff;border-color:var(--navy)}
body.is-app .btn.navyb:hover{background:#13305a;transform:translateY(-1px)}
body.is-app .btn.ghost2,body.is-app .panel a.btn.ghost2{background:#fff;color:var(--ink);border:1px solid #d6dce7;box-shadow:var(--sh-1)}
body.is-app .btn.ghost2:hover{border-color:#b9c3d3;background:var(--surface-2)}
body.is-app .btn:active{transform:translateY(0)}
body.is-app .btn[disabled]{opacity:.5;cursor:not-allowed}

/* ---------- forms ---------- */
body.is-app label{font-size:12px;font-weight:600;color:var(--ink-2);letter-spacing:0}
body.is-app .panel form label,body.is-app .form label{margin:12px 0 5px;color:var(--ink-2);font-weight:600;font-size:12px}
body.is-app input[type=text],body.is-app input[type=search],body.is-app input[type=email],body.is-app input[type=number],
body.is-app input[type=tel],body.is-app input[type=url],body.is-app input[type=password],body.is-app input[type=date],
body.is-app input[type=datetime-local],body.is-app input:not([type]),body.is-app select,body.is-app textarea,
body.is-app .form input,body.is-app .form select,body.is-app .form textarea,body.is-app .panel form input[type=text],
body.is-app .panel form input:not([type]),body.is-app .panel form select,body.is-app .panel form textarea{
  font-family:inherit;font-size:13.5px;color:var(--ink);background:#fff;border:1px solid #d6dce7;border-radius:10px;
  padding:8px 11px;height:38px;transition:border-color var(--t),box-shadow var(--t);width:100%;
}
body.is-app textarea,body.is-app .form textarea,body.is-app .panel form textarea{height:auto;min-height:84px;padding:9px 11px;line-height:1.5}
body.is-app input:hover,body.is-app select:hover,body.is-app textarea:hover{border-color:#b9c3d3}
body.is-app input:focus,body.is-app select:focus,body.is-app textarea:focus{outline:none;border-color:#d4a73f;box-shadow:var(--ring)}
body.is-app input[type=checkbox],body.is-app input[type=radio]{width:16px;height:16px;min-width:16px;padding:0;accent-color:var(--navy);box-shadow:none}
body.is-app .toolbar{gap:10px;margin-bottom:16px;padding:12px 14px;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--sh-1)}
body.is-app .toolbar label{font-size:11px;letter-spacing:.06em;text-transform:uppercase;color:var(--mut);margin:0 0 4px}
body.is-app .toolbar input,body.is-app .toolbar select{height:36px}
body.is-app .chk-inline{font-weight:550 !important;color:var(--ink-2)}

/* ---------- pills, tabs, segments ---------- */
body.is-app .pill{font-size:11.5px;font-weight:600;padding:2px 9px 2px 8px;border-radius:999px;line-height:1.5;display:inline-flex;align-items:center;gap:5px}
body.is-app .pill::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor;opacity:.75;flex:none}
body.is-app .pill.time::before,body.is-app .pill.nv::before{display:none}
body.is-app .pill.gr{background:var(--ok-bg);color:var(--ok)}
body.is-app .pill.ye{background:var(--warn-bg);color:var(--warn)}
body.is-app .pill.bl{background:var(--info-bg);color:var(--info)}
body.is-app .pill.rd{background:var(--bad-bg);color:var(--bad)}
body.is-app .pill.gy{background:#eef1f6;color:#475569}
body.is-app .pill.pu{background:var(--vio-bg);color:var(--vio)}
body.is-app .pill.nv{background:var(--navy);color:#fff}
body.is-app .pill.ai-new{background:linear-gradient(90deg,#efe9fb,#e7effb);color:#42339a;border:1px solid #d9d0f5;margin-left:6px;font-size:10.5px;letter-spacing:.02em}
body.is-app .pill.ai-new::before{background:#6b4fe0;opacity:1}
body.is-app .sla{font-weight:650;font-size:11px}
body.is-app .tabs{gap:2px;padding:3px;background:#e9edf4;border-radius:11px;display:inline-flex;margin-bottom:16px}
body.is-app .tabs a{border:0;background:transparent;border-radius:8px;padding:6px 13px;font-weight:600;font-size:13px;color:var(--mut)}
body.is-app .tabs a:hover{color:var(--ink)}
body.is-app .tabs a.on{background:#fff;color:var(--ink);box-shadow:var(--sh-1)}
body.is-app .tab-n{margin-left:7px;background:var(--gold);color:#1d1503;border-radius:999px;font-size:11px;font-weight:800;padding:0 6px;min-width:18px;display:inline-block;text-align:center}
body.is-app .desk-seg,body.is-app .view-toggle{border:1px solid var(--line);background:#e9edf4;border-radius:11px;padding:3px;gap:2px;overflow:visible}
body.is-app .desk-seg a,body.is-app .view-toggle a{border-radius:8px;padding:5px 12px;font-size:12.5px;font-weight:600;background:transparent;color:var(--mut)}
body.is-app .desk-seg a.on,body.is-app .view-toggle a.on{background:#fff;color:var(--ink);box-shadow:var(--sh-1)}
body.is-app .desk-seg a:hover:not(.on),body.is-app .view-toggle a:hover:not(.on){background:rgba(255,255,255,.6);color:var(--ink)}
body.is-app .file-tabs{border-bottom:1px solid var(--line);gap:2px;margin-bottom:18px}
body.is-app .file-tabs a{padding:10px 14px;font-size:13.5px;font-weight:600;border-radius:8px 8px 0 0;margin-bottom:-1px}
body.is-app .file-tabs a.on{color:var(--ink);border-bottom:2px solid var(--gold)}

/* ---------- tables ---------- */
body.is-app .panel table{border-collapse:separate;border-spacing:0;width:100%}
body.is-app .panel th{background:var(--surface-2);color:var(--mut);font-size:11px;font-weight:650;letter-spacing:.06em;text-transform:uppercase;padding:10px 14px;border-bottom:1px solid var(--line);position:sticky;top:var(--bar-h);z-index:2;box-shadow:none;white-space:nowrap;text-align:left}
body.is-app .panel td{padding:12px 14px;font-size:13.5px;border-bottom:1px solid var(--line-2);vertical-align:middle;background:transparent;color:var(--ink)}
body.is-app .panel tbody tr:hover td,body.is-app .panel table tr:hover td{background:#f7f9fd}
body.is-app .panel table tr:last-child td{border-bottom:0}
body.is-app .panel table tr:hover td:first-child{box-shadow:inset 3px 0 0 var(--gold)}
body.is-app .panel th a{color:inherit !important;font-weight:650}
body.is-app .panel th a:hover{color:var(--ink) !important;text-decoration:none !important}
body.is-app .panel td.empty{padding:44px 16px;color:var(--mut);text-align:center;font-size:14px}
body.is-app .panel td.empty::before{content:"";display:block;width:40px;height:40px;margin:0 auto 10px;border-radius:12px;background:var(--surface-2) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%239aa6b8' stroke-width='1.8' stroke-linecap='round' stroke-linejoin='round'%3E%3Ccircle cx='11' cy='11' r='7'/%3E%3Cpath d='m20 20-3.5-3.5'/%3E%3C/svg%3E") center/20px no-repeat;border:1px dashed #cfd6e2}
body.is-app .panel table.dense th,body.is-app .panel table.dense td{padding:8px 12px;font-size:12.5px}
body.is-app .cell-person{display:inline-flex;align-items:center;gap:10px;min-width:0}
body.is-app .cell-person b{font-weight:600;color:var(--ink)}
body.is-app .av-sm{width:30px;height:30px;font-size:11px}
body.is-app .kv td{padding:7px 0;font-size:13px}
body.is-app .kv td:first-child{color:var(--mut)}

/* ---------- kanban / cards ---------- */
body.is-app .kan-col{background:#e9edf4;border-radius:14px;padding:8px 8px 4px;min-height:320px}
body.is-app .kan-col h4{font-size:11px;letter-spacing:.06em;font-weight:700;color:var(--ink-2);padding:6px 6px 8px;margin:0}
body.is-app .kan-col h4 span:last-child{background:#fff;border-radius:999px;padding:0 7px;font-size:11px;color:var(--mut);font-weight:700}
body.is-app .kan-col.is-outcome{background:#f4e9e8}
body.is-app .kcard{background:#fff;border:1px solid var(--line);border-radius:12px;padding:11px 12px;margin-bottom:8px;box-shadow:var(--sh-1);transition:transform var(--t),box-shadow var(--t),border-color var(--t);font-size:12.5px;color:var(--ink-2)}
body.is-app .kcard:hover{transform:translateY(-1px);box-shadow:var(--sh-2);border-color:#cdd5e2}
body.is-app .kcard b{font-size:13.5px;font-weight:650;color:var(--ink);margin:3px 0}
body.is-app .kcard .kc-lc{margin-top:8px}
body.is-app .kcard-actions{padding:2px 4px 4px}
body.is-app .contact-card .av{width:44px;height:44px;font-size:14px}
body.is-app .deal-strip{border-radius:var(--r-lg);border:1px solid var(--line);box-shadow:var(--sh-2);padding:18px 20px;top:calc(var(--bar-h) + 8px)}
body.is-app .deal-strip .big{font-size:21px;font-weight:650;letter-spacing:-.02em;color:var(--ink)}
body.is-app .strip-facts span,body.is-app .strip-cells span{font-size:10.5px;letter-spacing:.08em;font-weight:650}
body.is-app .strip-facts b{font-size:13.5px;font-weight:600;color:var(--ink)}
body.is-app .flash{border-radius:12px;font-weight:550}

/* ---------- desk / queue ---------- */
body.is-app .desk-hello{font-size:22px;font-weight:650;letter-spacing:-.02em;color:var(--ink)}
body.is-app .desk-kpis{gap:12px}
body.is-app .q-list{border-radius:12px;border:1px solid var(--line)}
body.is-app .q-row{min-height:50px;transition:background var(--t)}
body.is-app .q-row:hover{background:#f7f9fd}
body.is-app .q-who strong{font-weight:650;font-size:13.5px;color:var(--ink)}
body.is-app .q-bucket > summary{font-size:12.5px;font-weight:650;color:var(--ink-2);padding:12px 2px 8px}
body.is-app .q-count{font-weight:700}
body.is-app .q-lc{flex:none;padding-right:2px}
body.is-app .need-panel .need-head h3{font-size:15px}

/* ---------- empty / misc ---------- */
body.is-app .banner-demo{border-radius:12px}
body.is-app .kb-card{border-radius:var(--r-lg);box-shadow:var(--sh-3)}
body.is-app .inbox{padding:6px 0}

/* ==========================================================================
   Last-contact chip (kept small on purpose)
   ========================================================================== */
.lc-wrap{display:inline-flex;align-items:center;gap:6px;flex-wrap:wrap;max-width:100%;vertical-align:middle}
.lc{display:inline-flex;align-items:center;gap:6px;font-size:11.5px;line-height:1.3;color:var(--mut,#5d6b80);white-space:nowrap;max-width:100%}
.lc-ic{width:18px;height:18px;border-radius:6px;display:inline-flex;align-items:center;justify-content:center;flex:none;background:#eef1f6;color:#52627a}
.lc-ic.t-call{background:#e6f4ec;color:#17744a}.lc-ic.t-sms{background:#e7effb;color:#2257a8}
.lc-ic.t-email{background:#fdf3dc;color:#8a5a00}.lc-ic.t-meet{background:#efe9fb;color:#5b3aa8}
.lc-txt{overflow:hidden;text-overflow:ellipsis}
.lc-txt b{font-weight:600;color:var(--ink-2,#344256)}
.lc-txt time{color:var(--mut,#5d6b80)}
.lc.lc-none{color:#8593a8;font-style:normal}
.lc.lc-none .ic{opacity:.6}
.lc.is-missed .lc-ic{background:#fdeceb;color:#b3261e}
.lc-missed{display:inline-flex;align-items:center;gap:3px;font-size:10.5px;font-weight:700;line-height:1;padding:3px 6px;border-radius:999px;background:#b3261e;color:#fff;letter-spacing:.01em}
.lc-missed .ic{stroke-width:2.4}
td .lc-wrap{white-space:nowrap}

/* ==========================================================================
   Notes + contact history ("contact center"): collapsed, one line per item
   ========================================================================== */
.cc{background:#fff;border:1px solid var(--line,#e3e8f0);border-radius:16px;box-shadow:0 1px 2px rgba(15,27,45,.05);padding:6px 20px 14px;scroll-margin-top:80px}
.cc-bar{display:flex;align-items:center;justify-content:space-between;gap:12px 20px;flex-wrap:wrap;padding:12px 0}
.cc-bar-l{display:flex;align-items:center;gap:14px;flex-wrap:wrap;min-width:0}
.cc-bar h2{font-size:15px;font-weight:650;margin:0;color:var(--ink,#0f1b2d);letter-spacing:-.01em}
.cc-bar-r{display:flex;gap:8px;flex-wrap:wrap}
.cc .ic{flex:none;vertical-align:-2px}
.cc-pins{display:flex;flex-direction:column;gap:6px;margin:2px 0 10px}
.cc-pin{background:#fffaf0;border:1px solid #f2e2b9;border-radius:10px}
.cc-pin > summary{list-style:none;cursor:pointer;display:flex;align-items:center;gap:10px;padding:8px 12px;font-size:13px;min-width:0}
.cc-pin > summary::-webkit-details-marker{display:none}
.cc-pin-ic{color:#a87a1c;display:inline-flex;flex:none}
.cc-pin-t{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--ink,#0f1b2d);font-weight:500}
.cc-pin-by{flex:none;font-size:11.5px;color:#8a6d2a}
.cc-pin[open] .cc-pin-t{white-space:normal}
.cc-pin-full{padding:2px 14px 12px 34px;font-size:13.5px;color:var(--ink-2,#344256);white-space:pre-wrap;display:flex;flex-direction:column;gap:8px;align-items:flex-start}
.cc-composer{background:#f8fafc;border:1px solid var(--line,#e3e8f0);border-radius:12px;padding:12px 14px;margin:0 0 12px}
.cc-composer[hidden]{display:none !important}
.cc-composer textarea{min-height:76px}
.cc-row2{display:flex;align-items:center;gap:10px;margin-top:10px;flex-wrap:wrap}
.cc-spacer{flex:1}
.cc-check{display:inline-flex !important;align-items:center;gap:8px;font-size:13px !important;font-weight:550 !important;margin:8px 0 !important;color:var(--ink-2,#344256)}
.cc-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:2px 12px}
.cc-logform label{display:block}
.cc-timeline{border-top:1px solid var(--line-2,#eef1f6);padding-top:10px}
.cc-tabs{display:flex;gap:2px;flex-wrap:wrap;margin:0 0 6px}
.cc-tab{border:0;background:transparent;font:inherit;font-size:12.5px;font-weight:600;color:var(--mut,#5d6b80);padding:5px 10px;border-radius:8px;cursor:pointer;display:inline-flex;gap:6px;align-items:center;transition:all .16s}
.cc-tab span{font-size:11px;color:#8593a8;font-weight:600}
.cc-tab:hover{background:#f1f4f9;color:var(--ink,#0f1b2d)}
.cc-tab.on{background:#eaeff7;color:var(--ink,#0f1b2d)}
.cc-list{list-style:none;margin:0;padding:0}
.cc-item{border-bottom:1px solid var(--line-2,#eef1f6)}
.cc-item:last-child{border-bottom:0}
.cc-item[hidden]{display:none !important}
.cc-row{list-style:none;display:flex;align-items:center;gap:10px;min-height:42px;padding:6px 6px;border-radius:8px;cursor:default;min-width:0}
summary.cc-row{cursor:pointer}
summary.cc-row::-webkit-details-marker{display:none}
summary.cc-row:hover{background:#f5f7fb}
.cc-ic{width:26px;height:26px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;flex:none;background:#eef1f6;color:#52627a}
.cc-ic.t-call{background:#e6f4ec;color:#17744a}.cc-ic.t-sms{background:#e7effb;color:#2257a8}
.cc-ic.t-email{background:#fdf3dc;color:#8a5a00}.cc-ic.t-meet{background:#efe9fb;color:#5b3aa8}
.cc-ic.t-note{background:#f1f4f9;color:#52627a}.cc-ic.t-summary{background:#efe9fb;color:#5b3aa8}
.cc-item.is-missed .cc-ic{background:#fdeceb;color:#b3261e}
.cc-title{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:13.5px;color:var(--ink-2,#344256)}
.cc-title b{color:var(--ink,#0f1b2d);font-weight:600}
.cc-badges{display:inline-flex;gap:5px;flex:none}
.cc-pill{display:inline-flex;align-items:center;gap:3px;font-size:10.5px;font-weight:700;padding:2px 7px;border-radius:999px;background:#eef1f6;color:#475569;line-height:1.4;letter-spacing:.01em}
.cc-pill.rd{background:#fdeceb;color:#b3261e}.cc-pill.ye{background:#fdf3dc;color:#8a5a00}.cc-pill.bl{background:#e7effb;color:#2257a8}
.cc-pill.ai{background:#efe9fb;color:#5b3aa8}.cc-pill.gy{background:#eef1f6;color:#475569}
.cc-time{flex:none;font-size:12px;color:var(--mut,#5d6b80);min-width:62px;text-align:right}
.cc-chev{flex:none;width:8px;height:8px;border-right:1.6px solid #94a1b6;border-bottom:1.6px solid #94a1b6;transform:rotate(-45deg);transition:transform .16s;margin:0 4px 0 2px}
details[open] > summary .cc-chev{transform:rotate(45deg)}
.cc-detail{padding:2px 8px 14px 42px;display:flex;flex-direction:column;gap:8px}
.cc-subject{font-weight:600;font-size:13.5px;color:var(--ink,#0f1b2d)}
.cc-body{font-size:13.5px;line-height:1.6;color:var(--ink-2,#344256);white-space:pre-wrap;max-width:78ch}
.cc-body.mut{color:#8593a8}
.cc-sub{display:flex;gap:10px;flex-wrap:wrap;align-items:center;font-size:11.5px;color:var(--mut,#5d6b80)}
.cc-src{background:#eef1f6;border-radius:6px;padding:1px 7px;font-weight:600;color:#475569;text-transform:capitalize}
.cc-src.ai{background:#efe9fb;color:#5b3aa8}
.cc-deal{font-weight:700;color:var(--navy,#0b1f3a)}
.cc-exact{color:#8593a8}
.cc-meta{display:flex;gap:14px;flex-wrap:wrap;font-size:12.5px}
.cc-actions{display:flex;gap:6px;flex-wrap:wrap;align-items:flex-start;margin-top:2px}
.cc-act{display:inline}
.cc-btn{font:inherit;font-size:12.5px;font-weight:600;color:var(--ink-2,#344256);background:#fff;border:1px solid #d6dce7;border-radius:8px;padding:4px 10px;cursor:pointer;display:inline-flex;align-items:center;gap:5px;transition:all .16s;list-style:none}
.cc-btn::-webkit-details-marker{display:none}
.cc-btn:hover{border-color:#b9c3d3;background:#f8fafc}
.cc-btn.primary{background:var(--navy,#0b1f3a);border-color:var(--navy,#0b1f3a);color:#fff}
.cc-btn.primary:hover{background:#13305a}
.cc-btn.danger{color:#b3261e}
.cc-edit{display:inline-block}
.cc-edit[open]{display:block;flex-basis:100%}
.cc-edit form{margin-top:8px;max-width:640px}
.cc-edited{font-style:italic;color:#8593a8}
.cc-showall{margin:8px 6px 0;font:inherit;font-size:13px;font-weight:600;color:var(--navy,#0b1f3a);background:transparent;border:0;padding:6px 8px;border-radius:8px;cursor:pointer}
.cc-showall:hover{background:#f1f4f9}
.cc-none,.cc-trunc{padding:10px 6px;font-size:13px;color:var(--mut,#5d6b80);margin:0}
.cc-empty{display:flex;gap:14px;align-items:center;padding:18px 6px 8px;color:var(--mut,#5d6b80)}
.cc-empty b{color:var(--ink,#0f1b2d);font-size:14px}
.cc-empty p{margin:2px 0 0;font-size:13px;max-width:60ch}
.cc-empty-ic{width:38px;height:38px;border-radius:12px;background:#f1f4f9;border:1px dashed #cfd6e2;display:inline-flex;align-items:center;justify-content:center;color:#7a8aa3;flex:none;font-size:16px}

/* Transcript side drawer (host page) */
.tx-drawer{position:fixed;inset:0;z-index:100;visibility:hidden}
.tx-drawer.open{visibility:visible}
.tx-back{position:absolute;inset:0;background:rgba(9,24,45,.42);opacity:0;transition:opacity .2s}
.tx-drawer.open .tx-back{opacity:1}
.tx-panel{position:absolute;top:0;right:0;bottom:0;width:min(720px,100vw);background:#fff;box-shadow:-12px 0 40px -8px rgba(15,27,45,.25);transform:translateX(100%);transition:transform .24s cubic-bezier(.2,.7,.2,1);display:flex}
.tx-drawer.open .tx-panel{transform:none}
.tx-frame{border:0;width:100%;height:100%;background:#fff}
.tx-x{position:absolute;top:10px;right:12px;z-index:2;width:34px;height:34px;border-radius:9px;border:1px solid #d6dce7;background:#fff;font-size:20px;line-height:1;cursor:pointer;color:#344256}
.tx-x:hover{background:#f3f5f9}
html.tx-lock{overflow:hidden}

/* Transcript viewer page (inside the drawer iframe) */
body.tx-page{background:#fff;min-height:100vh;display:flex;flex-direction:column}
.tx-head{padding:18px 56px 12px 22px;border-bottom:1px solid var(--line,#e3e8f0);display:flex;flex-direction:column;gap:12px;position:sticky;top:0;background:#fff;z-index:2}
.tx-head h1{font-size:17px;font-weight:650;margin:0}
.tx-head p{margin:2px 0 0;font-size:12.5px;color:var(--mut,#5d6b80)}
.tx-head .tx-subj{color:var(--ink,#0f1b2d);font-weight:600;font-size:13.5px}
.tx-tools{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.tx-search{flex:1;min-width:220px;display:flex;align-items:center;gap:6px;border:1px solid #d6dce7;border-radius:10px;padding:0 6px 0 4px;background:#fff}
.tx-search:focus-within{border-color:#d4a73f;box-shadow:var(--ring)}
.tx-search input{border:0 !important;box-shadow:none !important;flex:1;min-width:0;height:34px !important;background:transparent !important}
.tx-count{font-size:12px;color:var(--mut,#5d6b80);white-space:nowrap}
.tx-nav{border:0;background:#f1f4f9;border-radius:6px;width:26px;height:26px;cursor:pointer;font-size:13px;color:#344256}
.tx-nav:hover{background:#e6ebf3}
.tx-body{padding:18px 22px 60px;flex:1;outline:none}
.tx-turn{margin:0 0 16px;max-width:70ch}
.tx-meta{display:flex;align-items:center;gap:8px;margin-bottom:3px}
.tx-sp{font-size:11.5px;font-weight:700;letter-spacing:.02em;padding:1px 9px;border-radius:999px;background:#eef1f6;color:#344256}
.tx-sp.sp-a{background:#e7effb;color:#1e4d99}.tx-sp.sp-b{background:#fdf3dc;color:#7a5000}.tx-sp.sp-c{background:#e6f4ec;color:#17613f}
.tx-sp.sp-d{background:#efe9fb;color:#4f3195}.tx-sp.sp-e{background:#fdeceb;color:#a1211a}
.tx-ts{font-size:11.5px;color:#8593a8;font-variant-numeric:tabular-nums}
.tx-text{font-size:14.5px;line-height:1.65;color:#1b2a40;white-space:pre-wrap;overflow-wrap:anywhere}
.tx-turn.plain .tx-text{color:#26354c}
.tx-text mark{background:#fbe39a;color:inherit;border-radius:3px;padding:0 1px}
.tx-text mark.cur{background:#f0b429;box-shadow:0 0 0 2px rgba(240,180,41,.35)}

/* Unmatched / AI inbox */
.inb-list{list-style:none;margin:0;padding:0}
.inb-item{display:flex;align-items:center;gap:12px;padding:12px 8px;border-bottom:1px solid var(--line-2,#eef1f6);flex-wrap:wrap}
.inb-item:last-child{border-bottom:0}
.inb-item.is-open{background:#fafbfd}
.inb-ic{width:30px;height:30px;border-radius:9px;background:#eef1f6;color:#52627a;display:inline-flex;align-items:center;justify-content:center;flex:none;font-weight:800;font-size:12px}
.inb-ic.ai{background:#efe9fb;color:#5b3aa8}
.inb-ic.t-call{background:#e6f4ec;color:#17744a}.inb-ic.t-sms{background:#e7effb;color:#2257a8}.inb-ic.t-email{background:#fdf3dc;color:#8a5a00}.inb-ic.t-meet{background:#efe9fb;color:#5b3aa8}
.inb-main{flex:1;min-width:220px}
.inb-t{font-size:13.5px;color:var(--ink,#0f1b2d)}
.inb-s{font-size:12.5px;color:var(--mut,#5d6b80);margin-top:1px}
.inb-time{font-size:12px;color:var(--mut,#5d6b80);flex:none}
.inb-act{display:flex;gap:8px;flex:none}
.inb-sum{margin-top:4px;font-size:12.5px}
.inb-sum summary{cursor:pointer;color:var(--navy,#0b1f3a);font-weight:600}
.inb-link{flex-basis:100%;padding:8px 0 4px 42px}
.inb-find{display:flex;gap:8px;max-width:560px}
.inb-hits{list-style:none;margin:10px 0 0;padding:0;border:1px solid var(--line,#e3e8f0);border-radius:12px;overflow:hidden;max-width:640px;background:#fff}
.inb-hits li{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:9px 12px;border-bottom:1px solid var(--line-2,#eef1f6)}
.inb-hits li:last-child{border-bottom:0}
.inb-hits li div{display:flex;flex-direction:column;min-width:0}
.inb-hits .mut{font-size:12px}

/* ==========================================================================
   Responsive
   ========================================================================== */
@media(max-width:1100px){
  body.is-app .app-body{padding:20px 20px 48px}
  body.is-app .app-bar{padding:0 20px}
}
@media(max-width:900px){
  body.is-app .app-shell{grid-template-columns:minmax(0,1fr)}
  body.is-app .app-bar{height:auto;min-height:var(--bar-h);padding:8px 14px;flex-wrap:wrap}
  body.is-app .app-burger{display:inline-flex;align-items:center;justify-content:center;border-radius:10px;border-color:var(--line)}
  body.is-app .app-bar h1{max-width:calc(100vw - 150px)}
  body.is-app .panel{overflow-x:auto}
  body.is-app .panel th{position:static}
  body.is-app .deal-strip{position:static}
  .cc-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .cc-detail{padding-left:8px}
}
@media(max-width:600px){
  body.is-app .app-body{padding:14px 12px 40px}
  body.is-app .panel{padding:16px 14px;border-radius:14px}
  body.is-app .cc{padding:4px 12px 12px;border-radius:14px}
  .cc-bar{padding:10px 0 8px}
  .cc-bar-r{width:100%}
  .cc-bar-r .btn{flex:1}
  .cc-grid{grid-template-columns:1fr}
  .cc-badges{display:none}
  .cc-time{min-width:0}
  .cc-title{white-space:normal;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}
  .cc-pin-by{display:none}
  .inb-act{width:100%}
  .inb-link{padding-left:0}
  .tx-head{padding:14px 52px 10px 14px}
  .tx-body{padding:14px 14px 48px}
  body.is-app .tabs{display:flex;overflow-x:auto}
  body.is-app .toolbar{padding:10px}
}
@media(prefers-reduced-motion:reduce){
  body.is-app *,.tx-panel,.tx-back{transition:none !important;animation:none !important}
}

/* v28 fixes */
body.is-app .cell-person .av{flex:none}
body.is-app .cell-person > span:last-child{min-width:0;display:block}
body.is-app .cell-person b{display:block;white-space:nowrap}
body.is-app .cell-person .mut{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:220px}
body.is-app .panel td{padding-left:10px;padding-right:10px}
@media(max-width:1360px){body.is-app .panel{overflow-x:auto}body.is-app .panel th{position:static}}
body.is-app .kcard .lc{white-space:normal}
body.is-app .kcard .lc-wrap{display:flex}
body.is-app .top-search input,body.is-app .top-search input[type=search],body.is-app .top-search input[type=text]{padding-left:38px}
.cc-snip{color:#8593a8;font-weight:400}
@media(max-height:960px){body.is-app .deal-strip{position:static}}

/* ==========================================================================
   v29 LUXURY LAYER: deep navy + warm gold, serif display type, frosted glass,
   layered shadows, hairlines, grain, restrained motion (150-350ms, eased).
   Light theme only. Everything animates transform/opacity only (no layout jank).
   ========================================================================== */
:root{interpolate-size:allow-keywords}
body.is-app,body.login-page{
  --navy:#0a1a33; --navy-2:#12294d; --gold:#c9a24d; --gold-2:#e2c27a; --gold-3:#f4e6c1; --gold-ink:#7a5a14;
  --ink:#0e1a2e; --ink-2:#34425a; --mut:#5c6a80;
  --bg:#f5f3ee; --surface:#fff; --surface-2:#faf8f3;
  --line:#e7e2d6; --line-2:#efebe1;
  --ok:#17744a; --ok-bg:#e5f3ec; --warn:#8a5a00; --warn-bg:#fbf0d4; --bad:#a8271f; --bad-bg:#fbe9e7;
  --info:#24508f; --info-bg:#e6eefa; --vio:#5b3aa8; --vio-bg:#eee8fa;
  --sh-1:0 0 0 1px rgba(10,26,51,.04),0 1px 2px rgba(10,26,51,.05);
  --sh-2:0 0 0 1px rgba(10,26,51,.05),0 1px 2px rgba(10,26,51,.05),0 6px 14px -4px rgba(10,26,51,.08),0 18px 36px -12px rgba(10,26,51,.10);
  --sh-3:0 0 0 1px rgba(10,26,51,.06),0 2px 4px rgba(10,26,51,.06),0 14px 28px -8px rgba(10,26,51,.16),0 40px 80px -20px rgba(10,26,51,.22);
  --ring:0 0 0 3px rgba(201,162,77,.32);
  --ease:cubic-bezier(.22,.8,.3,1);
  --serif:Inter,system-ui,sans-serif;
}
body.is-app{background:var(--bg);font-variant-numeric:tabular-nums}
/* grain + soft light */
body.is-app::before{content:"";position:fixed;inset:0;pointer-events:none;z-index:0;opacity:.5;
  background:radial-gradient(900px 420px at 78% -8%,rgba(201,162,77,.10),transparent 62%),radial-gradient(700px 400px at 0% 100%,rgba(18,41,77,.06),transparent 60%)}
body.is-app::after{content:"";position:fixed;inset:0;pointer-events:none;z-index:1;opacity:.05;mix-blend-mode:multiply;
  background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='160' height='160'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='.9' numOctaves='2' stitchTiles='stitch'/%3E%3CfeColorMatrix values='0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 .9 0'/%3E%3C/filter%3E%3Crect width='160' height='160' filter='url(%23n)'/%3E%3C/svg%3E")}
body.is-app .app-shell{position:relative;z-index:2;background:transparent}
body.is-app .toasts,body.is-app .pal,body.is-app .tx-drawer{z-index:300}

/* display type */
body.is-app .app-bar h1,body.is-app .desk-hello,body.is-app .deal-strip .big,body.is-app .deal-head .big,
body.is-app .panel h3,body.is-app .need-head h3,body.is-app .cc-bar h2,body.is-app .kb-card h3,body.is-app .desk-head h2{
  font-family:var(--serif);font-optical-sizing:auto;font-weight:500;letter-spacing:-.012em;color:var(--navy)}
body.is-app .app-bar h1{font-size:21px;font-weight:500}
body.is-app .desk-hello{font-size:30px;line-height:1.15;font-weight:450}
body.is-app .deal-strip .big{font-size:27px;line-height:1.15;font-weight:450}
body.is-app .panel h3,body.is-app .need-head h3{font-size:17px;font-weight:500;margin-bottom:12px}
body.is-app .cc-bar h2{font-size:18px}
body.is-app .kpi b{font-family:var(--serif);font-weight:450;font-size:32px;line-height:1.1;letter-spacing:-.02em;color:var(--navy);font-variant-numeric:lining-nums tabular-nums}
body.is-app .kpi.is-hot b{color:var(--bad)}

/* materials */
body.is-app .app-bar{background:rgba(251,249,244,.72);backdrop-filter:blur(18px) saturate(1.6);-webkit-backdrop-filter:blur(18px) saturate(1.6);border-bottom:1px solid rgba(10,26,51,.07);box-shadow:0 1px 0 rgba(255,255,255,.6) inset}
body.is-app .panel,body.is-app .kpi,body.is-app .toolbar,body.is-app .cc,body.is-app .deal-strip{background:var(--surface);border:1px solid var(--line);box-shadow:var(--sh-2);border-radius:16px}
body.is-app .deal-strip{background:rgba(255,255,255,.88);backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px)}
body.is-app .app-side{background:linear-gradient(180deg,#07142a 0%,#0a1a33 55%,#0d2142 100%);border-right:1px solid rgba(201,162,77,.18);box-shadow:inset -1px 0 0 rgba(255,255,255,.03)}
body.is-app .app-side::before{content:"";position:absolute;inset:0;pointer-events:none;background:radial-gradient(260px 220px at 0% 0%,rgba(201,162,77,.14),transparent 70%)}
body.is-app .app-side > *{position:relative}
body.is-app .app-side .brand{color:var(--gold-2);letter-spacing:.2em;font-weight:600}
body.is-app .nav-group{color:#7189ad}
body.is-app .app-side a.on{background:linear-gradient(90deg,rgba(201,162,77,.20),rgba(255,255,255,.05))}
body.is-app .app-side a.on::before{background:linear-gradient(180deg,var(--gold-2),var(--gold))}
body.is-app .nav-badge{background:linear-gradient(180deg,var(--gold-2),var(--gold));color:#1d1503}
body.is-app .tabs,body.is-app .desk-seg,body.is-app .view-toggle{background:#ece8dd;border-color:transparent}
body.is-app .tab-n{background:linear-gradient(180deg,var(--gold-2),var(--gold))}
body.is-app .kan-col{background:#eeeade}
body.is-app .kan-col.is-outcome{background:#efe5e1}
body.is-app .kcard,body.is-app .q-list,body.is-app .p-col,body.is-app .p-card{border-color:var(--line)}
body.is-app .panel th{background:var(--surface-2)}
body.is-app .panel tbody tr:hover td,body.is-app .panel table tr:hover td{background:#fbf8f0}
body.is-app .panel table tr:hover td:first-child{box-shadow:inset 3px 0 0 var(--gold)}
body.is-app .toolbar{box-shadow:var(--sh-1)}

/* buttons */
body.is-app .btn.gold,body.is-app .panel a.btn.gold{background:linear-gradient(180deg,#e6c77f 0%,#c9a24d 100%);color:#1b1304;border-color:#b78f3a;box-shadow:0 1px 0 rgba(255,255,255,.45) inset,0 1px 2px rgba(122,90,20,.3)}
body.is-app .btn.gold:hover{background:linear-gradient(180deg,#ecd08c,#cfa953);box-shadow:0 1px 0 rgba(255,255,255,.5) inset,0 8px 18px -6px rgba(150,110,30,.5)}
body.is-app .btn.navyb,body.is-app .panel a.btn.navyb{background:linear-gradient(180deg,#14305a,#0a1a33);border-color:#0a1a33;box-shadow:0 1px 0 rgba(255,255,255,.12) inset}
body.is-app .btn,body.is-app .cc-btn,body.is-app .kcard,body.is-app .kpi-link,body.is-app .p-card,body.is-app .res-card{transition:transform .2s var(--ease),box-shadow .2s var(--ease),background .2s,border-color .2s,color .2s}
body.is-app :focus-visible{outline:2px solid var(--gold);outline-offset:2px}
body.is-app input:focus,body.is-app select:focus,body.is-app textarea:focus{border-color:var(--gold);box-shadow:var(--ring)}
body.is-app .top-search input:focus{border-color:var(--gold);box-shadow:var(--ring)}

/* hover lift */
body.is-app a.kpi-link:hover,body.is-app .kcard:hover,body.is-app .p-card:hover,body.is-app .res-card:hover{transform:translateY(-3px);box-shadow:var(--sh-3);border-color:rgba(201,162,77,.45)}
body.is-app a.kpi-link.on{border-color:var(--gold);box-shadow:0 0 0 1px var(--gold),var(--sh-2)}
body.is-app .q-row{transition:background .18s,box-shadow .18s var(--ease)}
body.is-app .q-row:hover{background:#fbf8f0;box-shadow:inset 3px 0 0 var(--gold)}
body.is-app .cc-row,body.is-app summary.cc-row{transition:background .16s}
body.is-app summary.cc-row:hover{background:#faf6ec}

/* KPI sparkline (real data; flat dashed line when there is none) */
body.is-app .kpi .spark{display:block;width:100%;height:26px;margin-top:12px;overflow:visible}
body.is-app .kpi .spark polygon{fill:rgba(201,162,77,.16);stroke:none}
body.is-app .kpi .spark polyline{fill:none;stroke:#b88a2d;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round;vector-effect:non-scaling-stroke}
body.is-app .kpi .spark circle{fill:var(--gold);stroke:#fff;stroke-width:1.5}
body.is-app .kpi .spark.flat line{stroke:#d8d0bc;stroke-width:1.3;stroke-dasharray:2 4;stroke-linecap:round}
body.is-app .kpi-label{color:var(--mut)}

/* avatars: jewel tones + status ring */
body.is-app .av-c{background:linear-gradient(145deg,hsl(var(--h) 34% 38%),hsl(var(--h) 42% 21%));color:#fff}
body.is-app .ring{box-shadow:0 0 0 2px #fff,0 0 0 3.5px var(--ring-c,#d9d2bf)}
body.is-app .ring-on{--ring-c:#2f9e6b}
body.is-app .ring-ai{--ring-c:var(--gold)}
body.is-app .ring-miss{--ring-c:#c8473a}
body.is-app .app-bar .who .av.ring{box-shadow:0 0 0 2px rgba(251,249,244,.9),0 0 0 3.5px #2f9e6b}

/* gold accents: New from AI + missed calls */
body.is-app .pill.ai-new{background:linear-gradient(180deg,#f8eccb,#efd9a0);color:#5e4208;border:1px solid #dcc182;font-weight:700;box-shadow:0 1px 0 rgba(255,255,255,.6) inset}
body.is-app .pill.ai-new::before{background:var(--gold);box-shadow:0 0 0 3px rgba(201,162,77,.28)}
.lc-missed,.cc-pill.rd{background:linear-gradient(180deg,#f8eccb,#edd49a);color:#5a1d12;border:1px solid #d9b862;box-shadow:0 1px 0 rgba(255,255,255,.55) inset}
.lc-missed .ic{color:#b02a1e}
.cc-pill.ai,.cc-src.ai,.cc-pill.ye{background:#f8efd6;color:#6b4a0d}
.lc-ic.t-call,.cc-ic.t-call{background:#e5f3ec;color:#17744a}
.cc-item.is-missed .cc-ic,.lc.is-missed .lc-ic{background:#f8eccb;color:#b02a1e}
.cc-btn.primary{background:linear-gradient(180deg,#14305a,#0a1a33);border-color:#0a1a33}
.cc-pin{background:linear-gradient(180deg,#fffaf0,#fcf3dd);border-color:#ecdba8}

/* history: calmer, roomier */
body.is-app .cc{padding:6px 24px 16px}
body.is-app .cc-row{min-height:46px}
body.is-app .cc-time{font-size:12px}
body.is-app .cc-tab.on{background:#f1ead8;color:var(--navy)}
.cc-item details::details-content{block-size:0;overflow:hidden;opacity:0;transition:block-size .28s var(--ease),opacity .22s ease,content-visibility .28s allow-discrete}
.cc-item details[open]::details-content{block-size:auto;opacity:1}
.cc-pin::details-content{block-size:0;overflow:hidden;opacity:0;transition:block-size .26s var(--ease),opacity .2s,content-visibility .26s allow-discrete}
.cc-pin[open]::details-content{block-size:auto;opacity:1}
.cc-item details[open] > .cc-detail,.cc-pin[open] > .cc-pin-full{animation:fadeUp .3s var(--ease) both}

/* motion */
@keyframes pageIn{from{opacity:0}to{opacity:1}}
@keyframes rise{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
@keyframes fadeUp{from{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:none}}
@keyframes shimmer{from{background-position:200% 0}to{background-position:-200% 0}}
body.is-app .app-main{animation:pageIn .24s ease-out both}
body.is-app .app-body > *{animation:rise .34s var(--ease) both;animation-delay:calc(var(--i,0) * 40ms)}
body.is-app .app-body > :nth-child(2){--i:1}body.is-app .app-body > :nth-child(3){--i:2}body.is-app .app-body > :nth-child(4){--i:3}
body.is-app .app-body > :nth-child(5){--i:4}body.is-app .app-body > :nth-child(6){--i:5}body.is-app .app-body > :nth-child(n+7){--i:6}
body.is-app .desk-kpis > .kpi{animation:rise .34s var(--ease) both}
body.is-app .desk-kpis > .kpi:nth-child(1){animation-delay:60ms}body.is-app .desk-kpis > .kpi:nth-child(2){animation-delay:100ms}
body.is-app .desk-kpis > .kpi:nth-child(3){animation-delay:140ms}body.is-app .desk-kpis > .kpi:nth-child(4){animation-delay:180ms}
body.is-app .desk-kpis > .kpi:nth-child(5){animation-delay:220ms}body.is-app .desk-kpis > .kpi:nth-child(6){animation-delay:260ms}
body.is-app .kan-col{animation:rise .34s var(--ease) both}
body.is-app .kan-col:nth-child(2){animation-delay:40ms}body.is-app .kan-col:nth-child(3){animation-delay:80ms}body.is-app .kan-col:nth-child(4){animation-delay:120ms}body.is-app .kan-col:nth-child(n+5){animation-delay:160ms}

/* skeleton shimmer */
.skel{display:block;border-radius:8px;background:linear-gradient(100deg,rgba(10,26,51,.06) 30%,rgba(201,162,77,.16) 50%,rgba(10,26,51,.06) 70%);background-size:200% 100%;animation:shimmer 1.4s linear infinite}
.skel-ic{width:30px;height:30px;border-radius:9px;flex:none}
.skel-l1{height:12px;width:55%;margin-bottom:7px}.skel-l2{height:10px;width:30%}
.skel-row{display:flex;gap:12px;align-items:center;padding:10px 14px}

/* toasts */
.toasts{position:fixed;right:22px;bottom:22px;display:flex;flex-direction:column;gap:10px;pointer-events:none;align-items:flex-end}
.toast{display:flex;align-items:center;gap:10px;max-width:min(420px,92vw);padding:11px 18px 11px 12px;border-radius:14px;color:#fff;font-size:13.5px;font-weight:550;
  background:rgba(10,26,51,.9);border:1px solid rgba(226,194,122,.45);backdrop-filter:blur(14px) saturate(1.4);-webkit-backdrop-filter:blur(14px) saturate(1.4);
  box-shadow:0 14px 34px -10px rgba(10,26,51,.55),0 2px 6px rgba(10,26,51,.25);opacity:0;transform:translateY(10px) scale(.98);transition:opacity .26s ease,transform .3s var(--ease)}
.toast.in{opacity:1;transform:none}
.toast-ic{width:22px;height:22px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-size:12px;font-weight:800;background:linear-gradient(180deg,var(--gold-2),var(--gold));color:#1b1304;flex:none}
.toast.err{border-color:rgba(240,130,115,.6)}.toast.err .toast-ic{background:#f08272;color:#3b0b05}
body.is-app .flash.is-toasted{display:none}

/* command palette */
.top-search{position:relative}
.top-kbd{position:absolute;right:9px;top:50%;transform:translateY(-50%);font:600 11px/1 Inter,system-ui,sans-serif;color:#857b63;background:#f3eee0;border:1px solid #e4dcc6;border-radius:6px;padding:3px 6px;pointer-events:none}
.pal{position:fixed;inset:0;display:flex;justify-content:center;align-items:flex-start;padding:13vh 16px 0}
.pal[hidden]{display:none}
.pal-back{position:absolute;inset:0;background:rgba(7,20,42,.42);backdrop-filter:blur(6px);-webkit-backdrop-filter:blur(6px);opacity:0;transition:opacity .2s ease}
.pal.open .pal-back{opacity:1}
.pal-box{position:relative;width:min(660px,100%);max-height:70vh;display:flex;flex-direction:column;border-radius:20px;overflow:hidden;
  background:rgba(253,251,246,.88);backdrop-filter:blur(26px) saturate(1.6);-webkit-backdrop-filter:blur(26px) saturate(1.6);
  border:1px solid rgba(201,162,77,.38);box-shadow:var(--sh-3);opacity:0;transform:translateY(-8px) scale(.985);transition:opacity .2s ease,transform .26s var(--ease)}
.pal.open .pal-box{opacity:1;transform:none}
.pal-inwrap{display:flex;align-items:center;gap:12px;padding:0 18px;border-bottom:1px solid var(--line)}
.pal-mag{width:20px;height:20px;fill:none;stroke:#8a7a4d;stroke-width:1.8;stroke-linecap:round;flex:none}
.pal-in{flex:1;border:0 !important;background:transparent !important;box-shadow:none !important;height:60px !important;font-size:16px !important;padding:0 !important;color:var(--ink);outline:none}
.pal-box kbd,.pal-foot kbd{font:600 10.5px/1 Inter,system-ui,sans-serif;color:#7a6f55;background:#f1ecdd;border:1px solid #e2dac3;border-radius:5px;padding:3px 6px;margin-right:4px}
.pal-list{list-style:none;margin:0;padding:8px;overflow:auto;flex:1}
.pal-h{padding:10px 12px 5px;font-size:10.5px;letter-spacing:.14em;text-transform:uppercase;color:#8a7f66;font-weight:700}
.pal-item{display:flex;align-items:center;gap:12px;padding:9px 12px;border-radius:12px;cursor:pointer;transition:background .12s}
.pal-item.on{background:linear-gradient(90deg,rgba(201,162,77,.20),rgba(201,162,77,.07))}
.pal-ic{width:32px;height:32px;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;background:#efe9d8;color:#6d5a24;flex:none}
.pal-ic svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.pal-ic.t-client{background:#e6eefa;color:#24508f}.pal-ic.t-partner{background:#f8efd6;color:#7a5a14}.pal-ic.t-deal{background:#e5f3ec;color:#17744a}
.pal-tx{display:flex;flex-direction:column;min-width:0;flex:1}
.pal-tx b{font-weight:600;font-size:14px;color:var(--ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pal-tx small{font-size:12px;color:var(--mut);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pal-go{color:#a89b74;font-size:14px;opacity:0;transition:opacity .12s}.pal-item.on .pal-go{opacity:1}
.pal-empty{padding:28px 16px;text-align:center;color:var(--mut);font-size:13.5px}
.pal-foot{display:flex;gap:16px;padding:10px 18px;border-top:1px solid var(--line);font-size:11.5px;color:#8a7f66;background:rgba(250,246,236,.7)}
html.pal-lock{overflow:hidden}

/* transcript drawer: slide-in, blurred backdrop, frosted panel */
.tx-back{background:rgba(7,20,42,.38);backdrop-filter:blur(7px);-webkit-backdrop-filter:blur(7px);transition:opacity .25s ease}
.tx-panel{background:rgba(253,251,246,.93);backdrop-filter:blur(26px) saturate(1.5);-webkit-backdrop-filter:blur(26px) saturate(1.5);border-left:1px solid rgba(201,162,77,.4);box-shadow:-24px 0 60px -12px rgba(7,20,42,.35);transition:transform .32s var(--ease)}
.tx-frame{background:transparent;color-scheme:light;transition:opacity .25s ease}
.tx-drawer.loading .tx-frame{opacity:0}
.tx-skel{position:absolute;inset:78px 24px auto 24px;display:none;flex-direction:column;gap:12px}
.tx-drawer.loading .tx-skel{display:flex}
.sk-h{height:20px;width:42%}.sk-s{height:12px;width:28%;margin-bottom:14px}.sk-b{height:13px;width:90%}.sk-b.w2{width:64%}
.tx-x{background:rgba(255,255,255,.8);border-color:var(--line)}
body.tx-page{font-family:Inter,system-ui,sans-serif;color:var(--ink)}
body.tx-page.is-embed{background:transparent}
body.tx-page .tx-head{background:rgba(253,251,246,.78);backdrop-filter:blur(14px);-webkit-backdrop-filter:blur(14px);border-bottom-color:var(--line)}
body.tx-page .tx-head h1{font-weight:500;font-size:21px;color:#0a1a33}
body.tx-page .tx-text mark{background:#f4e0a6}
body.tx-page .tx-text mark.cur{background:#e6b93f}
body.tx-page .tx-sp.sp-b{background:#f8efd6;color:#6b4a0d}

/* empty states */
body.is-app .q-empty{padding:40px 12px}
body.is-app .q-empty::before{content:"";display:block;width:44px;height:44px;margin:0 auto 12px;border-radius:14px;background:#f6efdc url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23b88a2d' stroke-width='1.7' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m5 12 4.5 4.5L19 7'/%3E%3C/svg%3E") center/22px no-repeat;border:1px solid #ecdba8}
.cc-empty-ic{background:#f6efdc;border:1px dashed #dcc182;color:#a07a22}
body.is-app .panel td.empty::before{background-color:#f6efdc;border-color:#dcc182}
body.is-app .kan-col > .mut,body.is-app .kan-col > p{font-size:12px;padding:14px 8px;text-align:center;color:#9a907a;border:1px dashed #d8d0bd;border-radius:10px;margin:4px 2px}

/* login */
body.login-page{margin:0;background:#07142a;font-family:Inter,system-ui,sans-serif;color:var(--ink);-webkit-font-smoothing:antialiased}
.login-stage{min-height:100vh;display:grid;place-items:center;padding:28px 16px;position:relative;overflow:hidden;
  background:radial-gradient(1100px 560px at 15% -10%,#1a3a6b 0%,transparent 62%),radial-gradient(800px 480px at 100% 100%,rgba(201,162,77,.22) 0%,transparent 62%),linear-gradient(180deg,#07142a,#0a1a33)}
.login-stage::after{content:"";position:absolute;inset:0;pointer-events:none;opacity:.07;mix-blend-mode:screen;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='160' height='160'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='.9' numOctaves='2' stitchTiles='stitch'/%3E%3CfeColorMatrix values='0 0 0 0 1 0 0 0 0 1 0 0 0 0 1 0 0 0 .9 0'/%3E%3C/filter%3E%3Crect width='160' height='160' filter='url(%23n)'/%3E%3C/svg%3E")}
.login-glow{position:absolute;width:520px;height:520px;border-radius:50%;left:50%;top:-180px;transform:translateX(-50%);background:radial-gradient(circle,rgba(226,194,122,.22),transparent 65%);filter:blur(10px);pointer-events:none}
.login-card{position:relative;z-index:2;width:min(448px,100%);padding:34px 38px 24px;border-radius:24px;background:rgba(253,251,246,.985);backdrop-filter:blur(24px);-webkit-backdrop-filter:blur(24px);
  border:1px solid rgba(226,194,122,.55);box-shadow:0 0 0 1px rgba(255,255,255,.05),0 30px 80px -20px rgba(0,0,0,.6),0 8px 20px -6px rgba(0,0,0,.3);animation:rise .5s var(--ease) both}
.login-logo{display:inline-flex;margin-bottom:20px}
.login-logo img{height:44px;width:auto;display:block}
.login-eyebrow{margin:0 0 6px;font-size:11px;font-weight:700;letter-spacing:.2em;text-transform:uppercase;color:#9a7420}
.login-h{font-optical-sizing:auto;font-weight:450;font-size:32px;line-height:1.1;letter-spacing:-.02em;color:#0a1a33;margin:0 0 10px}
.login-sub{margin:0 0 20px;color:var(--mut);font-size:14.5px;line-height:1.55}
.login-card .login-box.form{background:transparent;border:0;box-shadow:none;padding:0;max-width:none}
.login-card label{display:block;font-size:12px;font-weight:600;color:var(--ink-2);margin:0 0 6px;letter-spacing:.01em}
.login-card input[type=email],.login-card input[name=code]{width:100%;height:48px;border:1px solid #d9d2bf;border-radius:12px;background:#fff;padding:0 14px;font:inherit;font-size:15px;color:var(--ink);transition:border-color .16s,box-shadow .16s}
.login-card input[name=code]{font-size:24px;letter-spacing:.5em;text-align:center;font-weight:600}
.login-card input:focus{outline:none;border-color:#c9a24d;box-shadow:0 0 0 3px rgba(201,162,77,.3)}
.login-card .navrow{display:flex;flex-direction:column;gap:10px;margin-top:18px}
.login-card .btn{width:100%;min-height:48px;border-radius:12px;font-weight:650;font-size:15px;border:1px solid transparent;cursor:pointer;text-decoration:none;transition:transform .2s var(--ease),box-shadow .2s}
.login-card .btn.gold{background:linear-gradient(180deg,#e6c77f,#c9a24d);color:#1b1304;border-color:#b78f3a;box-shadow:0 1px 0 rgba(255,255,255,.5) inset,0 8px 18px -8px rgba(150,110,30,.6)}
.login-card .btn.gold:hover{transform:translateY(-1px);box-shadow:0 1px 0 rgba(255,255,255,.5) inset,0 14px 24px -8px rgba(150,110,30,.65)}
.login-card .btn.ghost{background:transparent;color:#0a1a33 !important;border-color:#d9d2bf}
.login-card .cf-turnstile{margin:16px 0 0}
.login-card .flash.err{background:#fbe9e7;border:1px solid #e9b4ac;color:#8e2219;border-radius:12px;padding:10px 14px;font-size:13.5px;margin-bottom:14px}
.login-card .note{font-size:12px;color:#8a7f66;margin-top:12px}
.login-foot{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;margin:22px 0 0;padding-top:16px;border-top:1px solid var(--line);font-size:12px;color:#8a7f66}
.login-foot a{color:#6d5a24;font-weight:600;text-decoration:none}.login-foot a:hover{color:#0a1a33}

/* responsive polish */
@media(max-width:900px){
  body.is-app .app-body > *{animation-duration:.3s}
  body.is-app .desk-hello{font-size:25px}
  .toasts{right:12px;left:12px;bottom:12px;align-items:stretch}
  .pal{padding-top:8vh}
  .tx-panel{width:100vw}
}
@media(max-width:600px){
  .login-card{padding:28px 22px 20px;border-radius:20px}
  .login-h{font-size:27px}
  body.is-app .kpi b{font-size:28px}
  body.is-app .cc{padding:4px 14px 12px}
}
@media(prefers-reduced-motion:reduce){
  body.is-app *,body.is-app *::before,body.is-app *::after,.skel,.toast,.pal-box,.pal-back,.tx-panel,.tx-back,.login-card,.cc-item details::details-content,.cc-pin::details-content{
    animation-duration:.001ms !important;animation-delay:0s !important;animation-iteration-count:1 !important;transition-duration:.001ms !important;scroll-behavior:auto !important}
  .skel{background:rgba(10,26,51,.07)}
}
body.tx-page::before,body.tx-page::after{display:none}
@media(max-width:900px){.top-kbd{display:none}}
body.is-app .panel th{padding:10px 9px;letter-spacing:.045em;font-size:10.5px}
body.is-app .panel td{padding:12px 9px}
body.is-app .panel th:first-child,body.is-app .panel td:first-child{padding-left:14px}
body.is-app .panel th:last-child,body.is-app .panel td:last-child{padding-right:14px}
body.is-app .panel td .lc{white-space:normal}